Heriots Patisserie

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4.6

( 8 reviews )

Specialty Food, Bakery $$

Open 10:00 AM - 07:00 PM See Hours

20-22 Headstone Dr, Harrow HA3 5QH, United Kingdom +44 2088-630-888

Founded in 2010, Heriots Patisserie is a renowned bakery known for its decadent and exquisite pastries. With a passion for creating delicious treats, Heriots Patisserie has gained a loyal following for its wide variety of baked goods, including red velvet cakes, mango tarts, macarons, and more. Located in a bustling city, the patisserie offers a cozy and inviting atmosphere for customers to enjoy their sweet creations. Using only the finest ingredients and traditional baking techniques, Heriots Patisserie prides itself on delivering high-quality and flavorful desserts to satisfy every sweet tooth. Whether you're celebrating a special occasion or simply craving a sweet indulgence, Heriots Patisserie is the perfect destination for a delightful treat.

Amenities and More

Service options
- Delivery
- In-store shopping
- Takeout
- In-store pickup
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Cheryl bzdok

March 22, 2024

When you buy slices it’s amazingly good,a whole cake it’s a different story! I ordered a Black Forest cake for a bday and it was the worst cake I ever tasted. Just base and canned/tubed fresh cream! Not even one bit of fruit or anything,basically just fresh cream and DRY BASE oh and a tiny bit of jelly Awful taste and texture! Super disappointed!

Ryan m

March 22, 2024

I asked about the green cake but it wasn't on display, so I chose another one. The lady left for a while and then came back with a green one and said that she had the green one, fresh from the kitchen. I immediately thought it might be old, but the lady assured me that it was fresh. However, it was old. the sponge cake tasted like week-old bread, the tasteless cream ended up in the trash bin. I live nearby, so I will definitely thank you in person

Kathleen motley

March 22, 2024

It's a rare find. Amazing cakes. Especially the mango and passion fruit. Better than cake box, nirala, nafees and other known brands I have had before. Customer service is amazing as well. Thanks to Maryam at harrow branch for helping to choose the right one. Nice branch.

Ar sposito

March 22, 2024

I enjoyed the tranquility, the coffee full of authentic flavour, and the luxurious cake, and the lady was very nice to deal with

Stephen chan

March 22, 2024

I have been a loyal customer for over 6 years and I first came across this bakery back in 2017 when I was looking for a cake for my 21st birthday and my dad’s 50th birthday. The cakes were amazing and everyone at our birthday party praised how much they liked the cakes to the point where we weren’t able to try it as it was all gone. Since then I have always bought a cake for my birthday especially mango and passion fruit as there are no cakes like this anywhere else. However, in recent years, I have started noticing that the service in the Harrow branch has gotten worse but I was able to look past it as the cakes were phenomenal and a little inconvenience was worth the experience of the cake. Even after moving to Milton Keynes I still travel to Harrow to order cakes here because of the quality. However this Monday my dad ordered me the mango and passion fruit cake and the service my dad experienced was disgusting. The sales assistant was rude and dismissive of my dad. When I tried the cake, the cake was really dry and bland and not up to the usual standard it used to be. I believe the cake may have been overbaked due to how dry it was. It’s disappointing as usually the cakes and service used to be amazing but the quality has just gone down hill which I why I will not be buying my cakes here anymore. You guys need to do better and hire better staff as they are the first point of contact. If the staff are having a bad attitude then this reflects poorly on the business. I think you should focus on maintaining the quality of your cakes instead of opening more stores as this could be a reason why the cake quality is going down.

Sunny lin

March 22, 2024

Very limited version cake without jam and definitely best delicious cake ever. 3 Branch in entire greater London and we visit the one in lakeside shopping centre. Excellent customer service and lovely seating area look like a show room . …

Monica marie

March 22, 2024

Very nice and friendly staff , Mariam has approached us very kindly and made sure we are ok and satisfied with the products. I recommend it 👌 …

Brittany b

March 22, 2024

A week ago, I ordered a large, red velvet cake from Heriots for Saturday 23 September to be collected at 3pm. I paid for the cake in advance and also extra for the writing. When I arrive to …